Privacy Policy

Effective Date: 28/01/2020

At Coco and Bebe, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us.

By using our website, you agree to the terms of this Privacy Policy. If you have any questions, please contact us at info@cocoandbebe.co.uk.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and shipping/billing addresses.
• Account Information: Username and password (if you create an account).
• Payment Information: Payment card details (processed securely through third-party providers).
• Order Information: Details about the products you purchase.
• Device Information: IP address, browser type, and operating system.
• Usage Data: Pages you visit, time spent on the site, and interactions with our website.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders.
• Communicate with you about your orders, updates, and promotions.
• Improve our website and customer experience.
• Detect and prevent fraud or unauthorized activities.
• Comply with legal obligations.

3. Sharing Your Information

We respect your privacy and will never sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who help us process payments, deliver products, and provide marketing or analytics services.
• Legal Authorities: If required to comply with applicable laws or legal processes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies allow us to:

• Remember your preferences and shopping cart.
• Analyze website traffic and usage patterns.
  You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict the processing of your data.
• Withdraw your consent for marketing communications at any time.

To exercise your rights, please contact us at info@cocoandbebe.co.uk.

7. How We Protect Your Information

We take the security of your data seriously and implement appropriate measures to safeguard your personal information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, so we encourage you to review their policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the "Effective Date" updated.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Coco and Bebe
Email: info@cocoandbebe.co.uk
Address: 82 Tweeddale Road, SM5 1SQ, London, UK